Emotional Support Animal (ESA) Policy and Terms & Conditions

1. Eligibility Criteria

To qualify for an ESA letter evaluation through ZYP Medical, you must meet the following criteria:

  • You must have a previously diagnosed and actively stable condition, specifically one of the following:

    • Anxiety

    • Depression

    • Panic Attacks

    • Obsessive-Compulsive Disorder (OCD)

    • Post-Traumatic Stress Disorder (PTSD)

    • Specific Phobia Disorders

    • Eating Disorder

  • You must already have an established diagnosis of one of the listed conditions above.

  • You must not have any active thoughts of suicide, self-harm, or harm toward others.

  • You must be stable on your current treatment plan for your mental health diagnosis.

  • You must not have had any hospitalizations in the past 12 months for mental health-related conditions or emergencies.

2. Required Documentation

To support your application for an ESA letter, you may be required to upload relevant documents or medical records that state your diagnosis. These documents will help our medical provider assess and support your medical need for an ESA letter.

3. Service Limitations

  • ZYP Medical can only recommend and write ESA letters for the specific mental health diagnoses listed above.

  • We cannot recommend or write ESA letters for any other mental health diagnoses not listed.

4. No Guarantee of Approval

  • ZYP Medical provides an evaluation service and does not guarantee that an ESA letter will be approved by airlines, housing authorities, or other entities.

  • We are not responsible for any denied ESA letters.

  • No refunds will be given if an ESA letter is denied.

5. Disclaimer

  • The information provided by ZYP Medical during the ESA letter evaluation is for informational purposes only and should not be construed as medical advice.

  • The evaluation and recommendation are based on the information provided by the patient. Any misrepresentation or omission of relevant information may affect the validity of the ESA letter.

  • ZYP Medical reserves the right to deny service if the patient does not meet the eligibility criteria or if the provided documentation is insufficient or falsified.

  • The patient agrees to indemnify and hold harmless ZYP Medical, its providers, and affiliates from any claims, damages, or legal actions arising from the use of the ESA letter.

6. Privacy and Confidentiality

  • ZYP Medical is committed to protecting your privacy and maintaining the confidentiality of your medical information. All evaluations and communications are conducted in compliance with applicable privacy laws and regulations.

7. Acceptance of Terms

By using our ESA letter evaluation service, you acknowledge that you have read, understood, and agree to these terms and conditions.

Contact Information

For any questions or concerns regarding our ESA letter evaluation service, please contact us at (480) 405-3882

ZYP Medical LLC
Info@ZYPmed.com